Maintaining the exterior of a tall building is no easy task, especially when it comes to keeping windows clean several stories above the ground. High rise window cleaning is a specialized service designed to safely clean windows on tall structures like office towers, hotels, and apartment blocks. While it may seem like a job reserved for daredevils, it’s actually a highly organized and skilled trade governed by strict safety rules and professional methods.
What Is High Rise Window Cleaning & Why It Matters
This article explores what high rise window cleaning involves, how it’s done, who needs it, and why it’s essential for maintaining the integrity and appearance of tall buildings.
Why Is High Rise Window Cleaning Important?
For buildings with multiple floors, keeping windows clean isn’t just about appearance. Dirty windows can block sunlight, collect pollutants, and leave a poor impression on tenants and visitors. In a city like London, where air pollution and rainfall can leave stubborn residue on glass, regular cleaning becomes even more critical.
Aside from aesthetic reasons, clean windows play a role in:
- Letting in natural light, which can reduce the need for artificial lighting
- Preventing long-term staining or etching caused by pollutants
- Identifying structural damage like cracks, broken seals, or worn-out caulking
How Is High Rise Window Cleaning Carried Out?
High rise window cleaning requires careful planning, experienced technicians, and professional equipment. The cleaning method depends on the height, design, and access points of the building.
Here are the most common techniques used:
Rope Access (Abseiling)
This is one of the most widely used techniques for high rise window cleaning in London. A trained technician uses ropes and harnesses to descend the building while carrying their cleaning equipment.
Advantages:
- Ideal for hard-to-reach areas
- Minimal equipment setup
- Doesn’t obstruct building access
Challenges:
- Requires highly trained professionals
- Weather-sensitive (wind and rain can cause delays)
Water-Fed Pole System
Used primarily for mid-rise buildings, this method involves long telescopic poles that spray purified water onto the windows. The water breaks down dirt without leaving streaks.
Advantages:
- Safer from the ground
- Eco-friendly (no chemicals)
- Great for windows up to 70 feet high
Challenges:
- Less effective on greasy or sticky grime
- Cannot always reach overhangs or deep recesses

Cradle or Building Maintenance Units (BMUs)
These are mechanical platforms that can be raised or lowered along the facade. They are often built into modern high-rise structures.
Advantages:
- Suitable for frequent cleaning on skyscrapers
- Allows for detailed and controlled cleaning
Challenges:
- High setup and maintenance cost
- Requires inspection and certification
Bosun’s Chair
A basic form of suspended seat that allows a technician to work at height with limited equipment.
Advantages:
- Portable and cost-effective
- Good for smaller jobs
Challenges:
- Offers less support than cradles or BMUs
- Limited reach and mobility
Safety Measures and Legal Requirements
Window cleaning at height carries inherent risks, so safety is a top priority. In the UK, all high rise window cleaning professionals must follow the guidelines set by the Health and Safety Executive (HSE).
Here are some standard safety practices:
- All technicians must be trained in rope access and hold IRATA (Industrial Rope Access Trade Association) certification
- Proper use of PPE, including helmets, gloves, and harnesses
- Site-specific risk assessments before starting any job
- Emergency procedures and backup systems in place
For property owners, hiring a company that complies with these safety standards is essential not only to avoid legal issues but to protect residents, staff, and the general public.
Common Challenges Faced in High Rise Window Cleaning
High rise window cleaning is more complex than just applying soap and water. Several challenges can affect how and when the job is done:
- Weather conditions: Strong winds or heavy rain can delay or halt cleaning work
- Access limitations: Not all buildings are designed with cleaning in mind
- Pollution: London buildings often accumulate grime from vehicles and industrial activity
- Time restrictions: Some commercial buildings limit cleaning hours to avoid disturbing occupants
Understanding these challenges helps property managers better schedule and prepare for regular maintenance.

How Often Should High Rise Windows Be Cleaned?
There’s no one-size-fits-all answer. The cleaning frequency depends on several factors:
- Location: Urban areas with high traffic will require more frequent cleaning
- Building use: Hotels and commercial buildings typically need more regular upkeep than residential flats
- Height and design: Tall buildings with more exposed glass surfaces may need cleaning 2–4 times a year
General guidelines:
- Office buildings: 3 to 6 times per year
- Hotels: Monthly to quarterly
- Residential: Twice per year
What to Look for in a High Rise Window Cleaning Company
Hiring the right team makes all the difference. Here are some key points to check before you commit:
Experience & Credentials
- Are they IRATA or IPAF certified?
- Do they have experience with similar building types?
Insurance
- Do they have full public liability and employer’s liability cover?
Safety Procedures
- Ask for their safety policy and recent risk assessments
Client References
- Look for online reviews or ask for testimonials
Transparent Pricing
- Ensure all quotes include setup, cleaning, and safety checks

Why Exterior Maintenance Goes Beyond Windows
Windows are just one part of a building’s facade. Gutters, cladding, roofs, and signage all contribute to how a property functions and looks.
Blocked or damaged gutters, for example, can cause:
- Water leaks down the building face
- Stains on window glass and sills
- Long-term structural damage
At City Guttering London, we understand that clean windows don’t matter if your gutters are spilling water and debris down the sides of your building. That’s why we offer scheduled maintenance for gutters across South London, Surrey, Central London, and beyond.
With over 200 five-star reviews, our team is trusted by both homeowners and commercial property managers to provide fast, expert service every time.
Final Thoughts
High rise window cleaning is a necessary service for keeping buildings safe, attractive, and well-maintained. It requires careful planning, trained professionals, and the right equipment for the job. When done properly, it preserves property value, keeps occupants happy, and prevents more costly issues down the line.
If you manage or own a building in London or Surrey, consider partnering with professionals who understand both window and gutter maintenance. Clean windows and working gutters go hand in hand when it comes to preserving your building’s appearance and functionality.